Important update: Effective September 2026, Microsoft is moving toward Passkeys in Microsoft Authenticator, and will be phasing out the ability to use text/voice calls for MFA by February 2027. We strongly suggest setting up a passkey, which is both more secure and more efficient to use. If you are a text/voice MFA user only, the other alternative will either be to use a YubaKey or a platform like Duo for MFA.
| The first time you log in to Microsoft 365 after Multi-Factor Authentication is enabled, you will be prompted with an Action Required screen. It offers a couple of methods to validate your identity. We strongly encourage using the Microsoft Authenticator option, as it is the most secure and relatively easy to use after initial setup. It will require you to have your smartphone with you when you log in.While you can use the “Ask Later” option, you may have to do that several times and “Skip” other screens.We suggest continuing by clicking Next. | |
![]() | If you haven’t already installed the Microsoft Authenticator App on your smartphone, you will need it for these next steps.
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NOTE: If for some reason you cannot scan the image, hit the “Can’t scan image?’ button below the QR code in the browser (see above), and you will be offered a code and URL that can be entered in the app by tapping
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You can choose to either receive a phone call at a number you provide or an email other than your work email. In either case, you will be provided with a code through the method you choose, and you will need to enter it to proceed.
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